Student Handbook

Student Conduct

Student conduct codes maintain general welfare of the university community by promoting individual responsibility and personal development. Continuing Education’s student conduct policies follow university standards. Visit the Honor Code and Academic Dishonesty page for specific information about online courses.

Student Conduct Resources:

Office of Student Conduct — administers student conduct policies and procedures.
Honor Code — violations of this policy may include: cheating, plagiarism, aid of academic dishonesty, fabrication, lying, bribery, and threatening behavior.
Classroom and Course-related Behavior — students and faculty have responsibility for maintaining an appropriate learning environment.

Email Policy

The University’s method of communication to you is via your Colorado.EDU email account. It is essential that you activate your Colorado.EDU email account in order to receive up-to-date announcements about your class(es), tuition account statements, course changes, new offerings, changes in processes/procedures/policies, news/events, etc. After you have activated your Identikey, please visit the Gmail set up page for more information.

Add, Drop, and Withdrawal Info

Enrolled students must add or drop courses by the dates and deadlines listed in their program’s academic calendar. You may add, drop, or withdraw via MyCUInfo, at our office at 1505 University Avenue, Boulder, or by email at ceregistration@colorado.edu.

If you fail to drop by the deadline you may receive a grade of F and you may be liable for any tuition and fees. You may withdraw from a credit course after the published drop deadline. Withdrawals will result in a W on your academic record.

Administrative Drop Policy

If you do not attend your courses regularly during the first week through the last day to drop, you may be administratively dropped. Nonattendance does not constitute withdrawal. If you have questions, check with your instructor or contact us.

Probation and Suspension

Students must maintain satisfactory academic performance and GPA standards established by colleges or the Division of Continuing Education to remain good academic standing. Failure to meet set requirements may result in academic probation or suspension.

Probation is an official warning that the student’s cumulative GPA is not meeting standards and the student is subject to suspension or dismissal. When a student is placed on suspension or dismissal, they are not allowed to enroll in CU Boulder main campus courses, but they can enroll in summer courses and Continuing Education courses. Probation, suspension, and readmission standards vary by school or college.

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For Arts and Sciences Students

Arts and Sciences students who are on dismissal from daytime courses and who enroll in Continuing Education courses will be required either to achieve a cumulative GPA of 2.0 or above or to maintain a minimum 2.5 term GPA. If the student fails to do so, the student will be dismissed from both College of Arts and Sciences and Continuing Education. This policy does NOT apply to students on academic probation. Students enrolled in self-paced online courses should contact a Continuing Education academic advisor for information regarding extensions.

For Engineering Students

CU cumulative and semester GPAs should all be at or greater than 2.250 to avoid being placed on academic recovery. Students on academic suspension from the College of Engineering and Applied Science may enroll in Continuing Education’s online term-based, online self-paced, and evening courses but may not exceed 16 total credit hours of course work in one semester. Students need to earn semester GPAs of at least 2.300 while enrolled in Continuing Education courses.

For Nondegree Students

Nondegree students who complete credit course work are subject to the Continuing Education probation and dismissal policies. Students who fail to maintain a cumulative 2.0 GPA after completion of any semester will receive one semester of probation. During this semester the student may take evening, online, ACCESS, or Summer Session courses in an effort to reach a 2.0 GPA. If the student fails to receive a 2.0 GPA after the probationary semester, the student will be placed on suspension. While on suspension the student may take evening, online, or Summer Session courses only and must maintain a 2.5 term GPA or reach an overall cumulative of 2.0 in order to continue enrolling in courses at CU through Continuing Education. A student that fails to obtain a 2.5 term GPA or overall 2.0 GPA each semester while on suspension will be dismissed from the Continuing Education and will not be allowed to continue to take fall or spring Continuing Education courses for a minimum of five years. Enrollment in Summer Session or summer course work through evening and online carries no penalty, and students who achieve an overall GPA of 2.0 may return to taking courses during the fall and spring semesters. Student records are not reviewed for academic performance at the end of each summer term.

Grading System and Grade Appeal

Continuing Education follows the CU Boulder grading system which can be found in the University of Colorado catalog. Please note that faculty determine the grading policies for their courses.

You may take courses pass/fail. For all credit courses the deadlines for requesting pass/fail vary. Please call an Enrollment Services specialist at 303-492-5148 for specific deadlines. Be sure you have checked with your department, school, or college to ensure that credit will be granted to you for courses taken pass/fail.

Grade Appeal

Grade disputes between students and individual faculty member are usually resolved in conversation between the student and faculty member. In those rare instances when a resolution cannot be reached, an appeals process provides a hearing for both student and faculty member.

The grade appeals process is determined by individual schools and colleges. Generally, the process is as follows:

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If you believe that a grade has been improperly assigned, the first step is to discuss the concern with the faculty member. If you or the faculty member is not on the Boulder campus, you may request a mutually convenient time to talk on the telephone. Conversations may be by email, but telephone is preferred. If your conversations with the faculty member do not resolve the problem:

1. You have the option of making a formal written appeal to the Department Chair. The appeal must specify the remedy desired by you and it must be submitted within 45 days of the end of the academic term in which the course was taken. For online self-paced independent learning classes, the student will have 45 days after the grade is posted on the Student Information System to make an appeal.

2. The Chair or designee will meet or talk by telephone (together or separately) with you and with the faculty member who taught the course.

3. If a mutually acceptable solution is not agreed upon, then the Chair shall appoint an ad hoc Grade Appeals Committee, which will review the dispute. The Committee shall consist of at least three impartial faculty members competent in the subject matter of the course in question. The Committee will be provided with the student’s appeal and a written response from the faculty member.

4. Within 45 days, the Committee will submit a report and recommendation to the Chair, and the Chair will recommend to the instructor either that the originally assigned grade stand or that a new grade is assigned. If a change of grade is recommended and the instructor does not wish to accept the recommendation of his/her colleagues, the Chair shall forward the written materials associated with the appeal to the Dean of Continuing Education and the Dean of the College for final determination.

Online and Distance Education Student Complaint Resolution

The University of Colorado Boulder encourages students initially to address complaints and grievances relating to academics, consumer protection, or other University policies with the specific individuals or units most directly connected with the issue at hand unless there are good reasons for not doing so such as a desire to maintain anonymity. Current University policies and procedures on Student Appeals, Complaints, and Grievances can be found in this guide

Students residing outside of Colorado: If a student residing outside of Colorado has a complaint that involves distance learning education offered under the terms and conditions of SARA, the student must file a complaint with the institution first to seek resolution. If the person bringing a complaint is not satisfied with the outcome of the University’s internal processes, a complaint may be filed with University’s SARA portal entity at the Colorado Department of Higher Education.

Examples of types of student complaints that may be brought to the SARA portal entity include veracity of recruitment and marketing materials, job placement data, accuracy of information about tuition, fees, and financial aid, accuracy of course transfer information. Complaints and appeals involving grades or student conduct violations will not be reviewed by the SARA portal entity.

Although the SARA state portal entity is the correct location for out-of-state students to file a complaint, the University of Colorado Boulder also provides the list of all state contacts for filing complaints should the student wish to inquire there.

Further information on SARA and the SARA complaint process:

If all other avenues provided have been exhausted, unresolved complaints may be filed with the Higher Learning Commission, the University’s regional accreditor.

Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604
Telephone: 800-621-7440
info@hlcommission.org
www.hlcommission.org

State Authorization Regarding Online and Distance Education

The following information explains the University of Colorado Boulder’s status with regard to offering online education to students living outside of Colorado. Currently, students living in any state may now enroll in all online courses, programs, certificates or degrees offered by the University of Colorado Boulder.

State Authorization Reciprocity Agreement (SARA) – In February 2015, the University of Colorado Boulder became an official member of the National Council of State Authorization Reciprocity Agreements (NC-SARA) and began participating in the State Authorization Reciprocity Agreement (SARA). A “State authorization reciprocity agreement” is an agreement between two or more States that authorizes an institution located and legally authorized in a State covered by the agreement to provide postsecondary education through distance education (online) or correspondence courses to students in other States covered by the agreement.

Out-of-State Educational/Field Experience – Courses and programs incorporating a “supervised field experience” are also covered by the provisions of SARA. Under SARA a “supervised field experience” means a student learning experience under the oversight of a supervisor, mentor, faculty member or other qualified professional, located in the host state, who has a direct or indirect reporting responsibility to the institution where the student is enrolled. Examples include practica, student teaching, or internships.

NC-SARA Member States, District & Territories

Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, US Virgin Islands, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wisconsin, and Wyoming.

Non-Participating SARA states: California.

The University of Colorado at Boulder may offer online and supervised field experiences & activities to students in California. The California Bureau of Private Postsecondary Education does not regulate out-of-state public institutions, thus Bureau approval for the University of Colorado Boulder to offer educational activities in California is not required.

International Students: International Students are advised to understand and be apprised of the rules, regulations, and requirements related to online distance education programs in their country of residence, particularly:

  • If the country will recognize an online certificate or degree;
  • Whether the program meets licensure or certification requirements in the country; and
  • If the country charges any additional taxes, withholdings or fees associated with online distance education programs.

International students are encouraged to contact the International Student and Scholar Services in the Office of International Education if they have any questions.

Further information on SARA and the SARA complaint process:

Professional Licensure Disclosure
While at this time, the University of Colorado Boulder does not offer any programs, certificates or degrees online that lead to professional licensure, prospective and current students should understand their state licensing board’s requirements prior to enrolling in courses that could eventually lead to licensure. SARA does not provide reciprocity for state professional licensing requirements. Academic programs and individual graduates must meet standards set by that state’s licensure requirements in order for a graduate to be eligible for a license.

Students are advised to contact Erika Swain, Assistance Director for Compliance and Authorization about information regarding their specific state of current or intended residence should they have any questions.

Nondegree Advising Requirements

Students must maintain a minimum cumulative grade point average (GPA) of 2.0 in order to continue enrolling in Continuing Education course work. Students who have not maintained a GPA of 2.0 after completing one semester will have an academic advising hold placed on their records. These students will be ineligible to enroll in additional course work until they consult with an academic advisor and have the hold lifted.

Regardless of GPA, all nondegree students who have earned 15+ credit hours are required to meet with a Continuing Education advisor regarding their academic goals. Nondegree students will be ineligible to enroll in additional course work until they obtain this consultation.

Schedule an appointment with an Academic Advisor.

Petitioning for Exemption to Deadlines and Rules

The petition process is designed to provide students who experience unavoidable, extenuating circumstances, the opportunity to waive a University policy that, if enforced, would result in unsatisfactory academic progress or financial consequences. A committee of Continuing Education staff reviews petitions on a regular basis. For more information, please contact the petition coordinator at kristen.swanson@colorado.edu or 303-492-9511.

Students also have the right to appeal to the Dean of Continuing Education any decision made by the petition committee. Contact the Division’s enrollment services staff for more information.

Excused Absences for Religious Observance

Campus policy regarding religious observances requires that faculty make every effort to reasonably and fairly deal with all students who, because of religious obligations, have conflicts with scheduled exams, assignments, or required attendance. Visit the CU-Boulder Policies website for a complete version.

Confidentiality of Student Records

The Family Educational Rights and Privacy Act (FERPA) affords you certain rights with respect to your education records. The CU-Boulder Registrar’s Office website has information on the guidelines for the release of student information under FERPA.

Nondiscrimination

The University of Colorado Boulder does not discriminate on the basis of race, color, national origin, sex, pregnancy, age, disability, creed, religion, sexual orientation, gender identity, gender expression, political affiliation or political philosophy, or veteran status in admission and access to, and treatment and employment in, its educational programs and activities. The university takes affirmative action to increase ethnic, cultural, and gender diversity; to employ qualified disabled individuals; and to provide equal opportunity to all students and employees.

Now that you’ve selected your favorite Continuing Education courses, email or print the information, including class number, to more easily search MyCUInfo and enroll. Still have questions? Contact an advisor.

Hours

Monday – Friday
7:30am to 4:30pm

Location

We are located at the corner of University Avenue and 15th Street in a white brick building.

Map

1505 University Avenue
University of Colorado Boulder
178 UCB
Boulder, Colorado
80309-0178